Support

We're here to help with any questions about TradeGo.

Contact Us

For account issues, billing/membership questions, bug reports, or general feedback, email us at tradegopro.ai@gmail.com. We aim to respond within 24–48 hours.

Common Questions

I'm not receiving signals or notifications. Make sure notifications are enabled for TradeGo in your device settings, and that you have a stable internet connection.
How do I upgrade to Premium? Open the app, go to the Membership tab, choose a plan, and submit your request. Our team reviews and activates premium access.
My premium request hasn't been approved yet. Approvals are typically processed within 24 hours. If it has been longer, please email us with your registered email address.
How do I delete my account or data? Email us at the address above from your registered email and we'll process your request in line with our Privacy Policy.
Is TradeGo giving financial advice? No — TradeGo provides informational signals and analysis only. See our Terms & Conditions for details.

Report a Bug

Found something not working correctly? Email us with a short description, your device model, and Android version, and we'll look into it.