Privacy Policy
Effective Date: July 5, 2026
1. Introduction
TradeGo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our mobile application ("the App"). By using TradeGo, you agree to the terms outlined in this policy.
2. Information We Collect
To provide a seamless experience, we collect the following types of information:
- Personal Information: When you register, we may collect your name, email address, and profile details.
- Financial Information: All subscription payments are processed through the Google Play Billing System. We do not store your credit card or bank details on our servers.
- Usage Data: We collect information on how you interact with our trading signals, app features, and performance logs.
- Device Information: We collect technical data such as device model, OS version, and unique device identifiers to ensure app compatibility and security.
3. How We Use Your Information
We use the collected data for:
- Service Delivery: Providing real-time trading signals for Forex, Gold (XAUUSD), and Crypto.
- Personalization: Tailoring push notifications and alerts based on your preferences.
- App Improvement: Analyzing crash reports and usage trends to enhance UI/UX.
- Communication: Sending updates, security alerts, and support responses.
4. Data Sharing and Third Parties
We do not sell your personal data. We only share information with:
- Service Providers: Trusted third-party tools like Firebase (for analytics/notifications) and Google Play (for billing).
- Legal Compliance: If required by law, we may disclose information to protect our rights or comply with judicial proceedings.
5. Data Retention and Deletion
- Retention: We keep your data as long as your account is active.
- Account Deletion: In compliance with Google Play policy, you can delete your account and all associated data at any time through the "Delete Account" option in the App Settings or by contacting us via email. Once requested, your data will be permanently removed from our active databases within 30 days.
6. Security
We implement industry-standard encryption and security protocols (SSL/TLS) to protect your data. However, please note that no method of transmission over the internet is 100% secure.
7. Children's Privacy
TradeGo is strictly for users aged 18 and above. We do not knowingly collect data from children. If we identify such data, it is deleted immediately.
8. International Data Transfers
Your information may be processed on servers located outside your country. By using the App, you consent to these transfers.
9. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date."
10. Contact Us
For any privacy-related inquiries or data deletion requests, please contact:
TradeGo Support
Email: info@tradegopro.com
Website: tradegopro.com